４４、The following i taken from an advertiement placed in a weekly buine magazine by the Dicken Academy.
We ditributed a urvey to enior management at International Mega-Publihing, Inc. The reult of the urvey clearly indicate that many employee were well prepared in buine knowledge and computer kill, but lacked interperonal kill to interact gracefully with cutomer. International Mega-Publihing decided to improve cutomer atifaction by ending their newly hired employee to our one-day eminar. Since taking advantage of our program, International Mega-Publihing ha een a harp increae in ale, an indication that the number of their digruntled cutomer ha declined ignificantly. Your company hould hire Dicken and let u turn every employee into an ambaador for your company.